FAQs
- What content do you have for mobile phones?
- Can I use your content with any mobile phone?
- How can I check that my mobile phone is Java compatible?
- Why do I need a WAP service to be able to receive games?
- Where can I find the information to configure my mobile phone?
- If my phone is not compatible, can I order a game with another phone and transfer it on my own device to use it?
- I cannot find my phone in the list of models on your site
- How can I change my phone details?
- Why do I receive an error message telling me that my phone is the wrong one?
- How do I download content onto my phone?
- Can I call someone when playing a game?
- Can I be called when playing a game?
- I cannot find the Apple iPhone in your list, why is that?
- Will I be charged on my mobile phone account?
- Mobile content available on our website includes: - Games - Applications (apps, software) - Themes (wallpapers, screensavers, ringtones…)
- No, your mobile phone needs to be Java compatible (most recent models are) and allow internet access (WAP-compatible).
- There are no visible icons to help you to determine whether or not your mobile phone is Java compatible. However, you will find this information in the phone’s manual or on your mobile phone operator’s website. Tip: If your mobile already has games preloaded, it is Java compatible.
- The WAP service is necessary to download the game onto your device. An SMS text will be sent containing a link to the URL where to download the game from. To get access to that URL and navigate on this service, you will need WAP technology.
- Most of the mobile phones sold, whether with a subscription or not, have already been configured to use the WAP services of most network operators. However, if this is not the case we advise you to go and visit your mobile phone manufacturer’s website, where you should be able to configure for free your device automatically and install your operator’s WAP parameters.
- No, this is not possible. The game is designed to work on specific models of mobile phone only.
- When visiting the ‘Mobile’ section of our site, you are prompted to enter the brand name (e.g., Nokia) and the model (e.g., E5) of your mobile phone. After this, the site will only display content which is compatible with your model of mobile phone. Around 900 different models of mobile phones are supported. If you cannot find your phone in the list, please choose alternative contents.
- If you change your phone device or phone number, you can update your details in your profile on our website (accessible after signing in).
- The game that you bought needs to be installed on your mobile phone only. An error message will be displayed if you attempt to click on the download URL from another device.
- Mobile content is delivered over the air: You choose the content to be downloaded and enter your mobile phone number (if you have not already done so). You will receive on your mobile phone an SMS text message that includes a hyperlink. By clicking on the hyperlink you will be guided to a WAP page where the mobile content can be downloaded. Once the content is downloaded, it will be installed automatically and immediately ready to use!
- Yes, you can. If your mobile phone does not allow this function the games have been built to save automatically your game session so that you can restart from where you left it.
- Yes, you can. When receiving a call, the game is being interrupted but saved. The games are built so that you can start your game where you left it at any time, so that you never lose it.
- Apple’s iPhone content is not available on our site as Apple does not allow third-party distribution.
- When you purchase a mobile phone content, you will receive an SMS message containing a url link, which will enable you to download the chosen content. If you are downloading the content using the mobile phone network, your phone network might charge you, depending the usage terms of your mobile phone contract. Please check with your provider. On smartphones, we recommend that you use the phone's wireless internet (wi-fi) connection, which will be both faster and (most probably) less expensive than using the mobile phone network. We will not charge you anything via your mobile phone account.

