How long does it take to download something?Download times may vary depending on the content you have selected, and on the speed of your internet connection.
My download is not playing, what should I do?Please contact us with the details of the download you are having trouble with, and the type of problem that you are experiencing.
<br>Please do not download the content again as it may not rectify the problem, and Points could be deducted again.
How often is your catalogue updated?Our site’s content is updated very frequently, and in general according to the schedule below:
<br>• Music: once a week
<br>• Games & software: daily
<br>• Mobile content: twice a week
What is a zip file, and how do I use it?A zip file allows you to download content in a compressed format - smaller file for a faster download. You will need to ‘unzip’ this file and extract your downloads before you can play.
How can I add my download to my facebook page?Once you have chosen the item you want to download, a pop-up window will ask you to confirm your purchase.
<br>Provided you are logged into your facebook page on the same browser, that window will give you the opportunity to add your download onto your facebook page.
<br>If you are not logged into your facebook page on the same browser, you will not see this option.