FAQ

  • My profile shows the wrong country
  • How do I redeem a voucher code?
  • Where/how can I purchase credit?
  • I have registered before but I have forgotten my username
  • I have forgotten my password
  • How long are my credits valid for?
  • Why are my credits expiring?
  • What do you do with my personal information?
  • How can I review what information you are holding on my account?
  • Can I transfer Points from one account to another?
  • The voucher code I have is not accepted
  • Can I convert my credit into money for my PayPal account?
  • I disagree with the balance of my account, what can I do?